No, all area rugs bought online must be shipped back to the manufacturer.
Orders that have not been shipped are eligible for cancellation. Please email [email protected] with your name and order number.
The Luxe Hold Rug Pad can be used on both hard surfaces and carpet, has a reversible construction and a 20 year warranty. The Comfort Grip Rug Pad is intended for use on hard surface floors and it has a 10 year warranty.
We carry two options for rug pads: The Luxe Hold and the Comfort Grip. They are available in a variety of sizes and can be cut to the size of your rug for the perfect fit. After adding a rug to your cart you will see an option to add a rug pad. The rug pads can also be viewed
at these links: https://carpetexchange.com/rug-pad/luxe-hold-rug-pad-luxehold-0005e-66239.html and
https://carpetexchange.com/rug-pad/comfort-grip-rug-pad-comfortgrip-0002c-59229.html
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We recommend a rug pad to provide additional cushion and protect the flooring beneath the rug from wear. Rug pads make your rug safer by give your rug additional traction that prevents slipping.
Yes we do. On the area rugs page, you can use the left side filters and click the “Indoor/Outdoor” option under Rug Type.
Yes, depending on store's inventory. Contact your nearest store directly or email [email protected] to find out specific product availability.
Pile refers to the surface yarn of a rug - this measurement will tell you how thick your new rug will be.
Yes all of our area rugs come with the manufacturer's warranty, please email [email protected] for more information about your specific rug.
Cleaning methods differ based on fiber, please refer to manufacturers guidelines or email [email protected] for more information about your specific rug.
"Wool - Wool is an extremely versatile fiber that dyes easily, so you’ll find an almost endless array of color options. Luxurious and durable, it can stand up to high traffic areas.
Cotton - This super soft fiber also comes in a rainbow of colors. Cotton is casual looking, reasonably-priced, and often machine washable. A great choice for busy families.
Jute/Sisal - Jute and sisal are extremely durable. Which is why you’ll find them sporting textures and weaves that other fibers simply can't deliver.
Silk - Usually combined with other materials such as wool, silk naturally has a silky soft feel. These exquisite fibers also give the rug depth and create a luxuriant sheen.
Nylon - The limitless colors this fiber offers won’t limit your imagination. It’s also durable, resists dirt and scoffs at crumbs. Which is why nylon gets high marks in high traffic.
Polypropylene - Also called olefin, this durable performer is affordable, holds color well, and repels both stains and moisture. That’s why it’s even suitable for use outdoors.
Polyester - Another durable option, polyester is not known to bleach or fade easily. So it can definitely stand up to kids and pets crawling around on... Read more
You can consult the diagrams in our Flooring School under Area Rugs: https://carpetexchange.com/school/learn-about-area-rugs