We have customer reviews available to view here: https://carpetexchange.com/ratingsandreviews
We currently do not have pricing listed for all categories and products, but if you directly contact any Carpet Exchange store we will be able to give you a price for any product you see online.
No, we do not offer military discounts
For help with visualization, we do have this tool: https://carpetexchange.com/virtual-room-designer-home
Area rugs and all other products ship through the manufacturer unless it’s listed under our “Shop From Home” page. Those products ship from our warehouse.
All our stores carry the same inventory but stock/availability might differ from stores to store. Please contact a Carpet Exchange store for details on specific product availability.
Yes, free samples are available to order online for products listed on this page: https://carpetexchange.com/store-pickup.html Simply select the "Order Sample" button and fill out the form provided to receive your sample.
We guarantee we’ll beat any competitor’s price quote by a full 10% on all flooring products.
We accept all major credit and debit cards.
No, please contact your sales representative to assist you with payment.
Yes, please contact a store to get more details or sign up online here: https://carpetexchange.com/financing
We will credit your account upon verification of the product being returned in new and saleable condition. Credits may take up to 15 days after being delivered.
We offer a 30 day in-home trial for area rugs. You can return any area rug purchased online within 30 days for a full refund of the purchase price. Buyer must pay for return shipping to the manufacturer. Shipping costs vary and will depend on the weight and size of rug. Please email [email protected] to start the return process.
Please call the Carpet Exchange store that you purchased the product from and we can assist you further from there.
The price per square foot does not include installation costs. Please contact a Carpet Exchange store for details on installation prices.