AREA RUG RETURNS
We offer a 30 day in-home trial for area rugs purchased online. You can return any rug within 30 days for a full refund of the purchase price. The buyer must pay for return shipping. Shipping costs vary and will depend on the weight and size of the rug. Please email [email protected] to start the return process.
NON-AREA RUG RETURNS
We offer a 30 day in-home trial for flooring purchased online. You can return any flooring within 30 days for a full refund of the purchase price. The buyer must pay for return shipping for all orders outside of Colorado. Shipping costs vary and will depend on the weight and size of the product. Please email [email protected] to start the return process. For orders delivered within Colorado, please reach out via email or call your local Carpet Exchange store to get details on how to return your order.