“We”, “us” or “our” means OSF Investments LLC, with its principal place of business located at 1133 S Platte River Dr Denver CO US 80223-3101.
About This Privacy Policy
Your privacy is important to us, so we’ve developed this Privacy Policy, which explains how we collect, use, and disclose your personal information. We collect personal information when you use our website(s), mobile apps, and other online and offline products, services and experiences (collectively, the “Services”). Please take a moment to read through this Policy in its entirety.
If you have any questions, concerns or complaints regarding this Privacy Policy or how we use your personal information please contact us via e-mail at info@carpetexchange.com.
What Personal Information We Collect and How We Collect It?
We collect personal information that you provide directly to us:
Contact information. If you sign up to receive our newsletter, emails, or text messages from us, we will collect your name, email address, mailing address, phone number, and any other information needed to contact you about the Services.
Payment information. To order products or services through the Services, you will need to provide us with payment information (like your bank account or credit card information). Please note that your financial information is collected and stored by a third party payment processing company. Use and storage of that information is governed by the third party payment processor’s applicable privacy policy.
Survey information. You may provide us with other personal information when you fill in a form, respond to our surveys or questionnaires, provide us with feedback, participate in promotions, or use other features of the Services.
Sensitive Personal Information. We do not collect or process sensitive personal information such as Social Security numbers, driver’s license numbers, precise geolocation, or health, biometric, or genetic data. Payment card information is collected and stored by our third-party payment processor, not by us.
How We Use Your Personal Information?
We use the personal information we collect for the following reasons:
To send you our newsletter, or other information or marketing about our Services that you think may be of interest to you.
To reply to your questions, inquiries, or customer service requests or to send you notices, updates, security alerts, or support and administrative messages.
To provide you with information about the Services that you request from us or which we feel may interest you.
To monitor and analyze trends, usage and activities in connection with our Services and to improve the Services.
To facilitate contests, sweepstakes and promotions, and to process entries and provide prizes and rewards.
To detect, investigate and prevent fraudulent transactions and other illegal activities on the Services and to protect the rights and property of us and our customers.
To carry out our obligations arising from any contracts entered into between you and us, including for billing and collection.
How We Share Your Personal Information?
We may share your personal information in the following ways:
With vendors, consultants, and other service providers who process your personal information on our behalf when they provide services to us, for example data analytics, research, marketing and financial services.
In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business by another company.
We may be legally required to disclose or share your personal information without your consent in some circumstances, for example to comply with a court order or law enforcement. In such circumstances, we will only disclose your personal data if we have a good-faith belief that such sharing is required under applicable legal obligations.
Cookies and Tracking Technologies
We and our service providers use cookies, pixels, and similar technologies on our Services for purposes including keeping the site functioning, remembering your preferences, measuring site performance and analytics, and delivering and measuring advertising. Some of these technologies share online identifiers and browsing activity with analytics and advertising partners, which may be considered a “sale” or “sharing” under certain U.S. state laws.
You can manage your choices at any time through the Your Privacy Choices link in the footer of every page. We also honor Global Privacy Control (GPC) browser signals as a valid opt-out request.
Your Marketing Choices
When you sign up for a promotion like a sweepstakes, or subscribe to our newsletter or marketing/promotional messages, we use your personal information to help us decide which products, services and offers may be of interest to you.
We will send marketing messages to you if you have asked us to send you information, bought goods or services from us, or if you provided us with your details when you entered a competition or registered for a promotion. If you opt out of receiving marketing messages, we may still send you non-promotional emails. We will ask for your consent before we share your personal information with any third party for their direct marketing purposes.
You may unsubscribe from marketing messages through a link we include on messages we send you. You can also ask us to stop sending you marketing messages at any time by contacting us at: info@carpetexchange.com.
Retention of Your Data and Deletion
Your personal information will not be kept longer than is necessary for the specific purpose for which it was collected.
When we decide how long we will keep your information we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, why we need it, and any relevant legal requirements (such as legal retention and destruction periods).
The foregoing will, however, not prevent us from retaining any personal information if it is necessary to comply with our legal obligations, in order to file a legal claim or defend ourselves against a legal claim, or for evidential purposes.
Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect the personal information we collect against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
Children’s Privacy
Our Services are intended for a general audience and are not directed to children under 16. We do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will delete it. If you believe a child has provided us with personal information, please contact us at info@carpetexchange.com.
Changes to This Privacy Policy
From time to time, we have the right to modify this Privacy Policy. We’re likely to update this Privacy Policy in the future and when we make changes. Please come back and check this page from time to time for the latest information on our privacy practices.
Your U.S. State Privacy Rights
If you are a resident of California, Colorado, or another U.S. state with applicable privacy laws, you may have the following rights regarding your personal information, subject to certain exceptions:
Right to know / access — to confirm whether we process your personal information and to obtain a copy of it.
Right to correct — to request correction of inaccurate personal information.
Right to delete — to request deletion of personal information we have collected.
Right to data portability — to receive your personal information in a portable format.
Right to opt out — of the “sale” or “sharing” of personal information, of targeted or cross-context behavioral advertising, and of profiling in furtherance of decisions that produce legal or similarly significant effects.
Right to non-discrimination — we will not discriminate against you for exercising any of these rights.
We do not sell your personal information for money. We may share certain online identifiers and activity with advertising and analytics partners through cookies, which may be considered “sharing” or a “sale” under some state laws. To opt out, click Your Privacy Choices (also in the footer of every page) and set your preferences. We also honor Global Privacy Control (GPC) browser signals as a valid opt-out request.
How to submit a request. To exercise your right to access, correct, delete, or port your personal information, email us at info@carpetexchange.com, use the Your Privacy Choices link, or contact any of our store locations. We will respond within 45 days; if we need more time (up to an additional 45 days), we will notify you.
Verification and authorized agents. To protect your information, we may need to verify your identity before responding to a request. You may use an authorized agent to submit a request on your behalf, and we may require proof of authorization.
Right to appeal. If we decline to take action on your request, you may appeal by emailing info@carpetexchange.com with the subject line “Privacy Appeal.” If your appeal is denied, Colorado residents may contact the Colorado Attorney General at coag.gov.
Contact Us
If you have questions or concerns about the information in this Privacy Policy, our handling of your personal information, or your choices and rights regarding such use, please do not hesitate to contact us at:
